FAQs

Here are answers to some of the most frequently asked questions about Neon Chillie. If you can’t find what you’re looking for, feel free to reach out to us directly!

1. What is your return and refund policy?
We offer a 30-day return policy. You can return unworn, unused items in their original packaging with tags attached for a refund or exchange. Please check our Return & Refund Policy page for detailed information.

2. How long does shipping take?
Shipping times vary based on your location. Typically, orders are processed within 1-2 business days, and delivery takes 5-7 business days within India. International shipping may take longer.

3. Are your products eco-friendly?
Yes, we prioritize sustainability by using ethically sourced materials. We are committed to reducing our environmental footprint while delivering stylish and high-quality clothing.

4. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package online.

5. Do you offer international shipping?
Yes, we do offer international shipping. Please note that shipping fees and delivery times vary depending on the destination.

6. What sizes do you offer?
Our clothing is available in a wide range of sizes. Please refer to the size guide on each product page for specific measurements to help you choose the right fit.

7. How can I contact customer service?
You can reach us at yashrajthakur199@gmail.com for any questions, concerns, or support. We’re here to help!