Shipping policy

Shipping Policy

At Neon Chillie, we strive to offer a seamless shopping experience from start to finish. Below are the details of our shipping process:

Processing Time

  • Once your order is placed, we process and dispatch it within 2-3 business days.

Delivery Timeframe

  • We ship across India, and delivery typically takes 5-7 business days from the date of order placement.
  • We offer both standard and express shipping options to meet your needs.

Shipping Fees

  • Shipping fees vary based on the total weight of the items in your order and your location.
  • The exact shipping cost will be calculated and displayed at checkout.

Tracking Information

  • As soon as your order has been dispatched, we will provide you with tracking information via email.
  • This allows you to monitor your package's journey from our warehouse to your doorstep.

Possible Delays

  • While we strive to ensure timely delivery, please note that occasional delays may occur due to unforeseen circumstances beyond our control (e.g., weather, logistics issues).
  • We appreciate your patience and understanding in such situations.

Contact Us

  • If you have any questions or require assistance regarding your order or delivery, please don’t hesitate to reach out to us at neonchillie@neonchillie.com
  • Our dedicated customer support team is here to help and will respond promptly.

Thank you for choosing Neon Chillie for your fashion needs!