Refund policy
- Hassle-free returns within 7 days under specific product and promotion conditions.
- Refunds for prepaid orders revert to the original payment method, while COD orders receive a wallet refund.
- Report defective, incorrect, or damaged items within 24 hours of delivery.
- Products bought during special promotions like BOGO are not eligible for returns.
- For excessive returns, reverse shipment fee upto Rs 100 can be charged, which will be deducted from the refund.
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Non-returnable items include accessories, sunglasses, perfumes, masks, and innerwear due to hygiene concerns.